Shipping & Returns
📦 Shipping Within Germany — FREE
We offer free standard shipping on all orders delivered within Germany. No minimum purchase required.
đź•’ Delivery Time:
Orders are processed within 1–2 business days.
Standard delivery takes 2–4 business days after dispatch.
INTERNATIONAL SHIPPING
We currently offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout based on your location.
Shipping rates and delivery times will be calculated at checkout based on your location.
đź“« Tracking Your Order
- Once your order is shipped, you’ll receive a tracking number via email so you can follow your hoodie’s journey to your door.
âť—Important Notes:
- Please ensure your delivery address is accurate at checkout.
- We are not responsible for delays caused by customs or local postal services in international regions.
Returns & Exchanges
We want you to love your hoodie — but if something isn’t right, we’re here to help
14-Day Return Policy
You can return or exchange your item within 14 days of receiving your order, as long as:
- The product is unworn, unwashed, and in original condition
- All original tags and packaging are intact
How to Return or Exchange:
Email us at info@wildfocus.store with your order number and reason for return/exchange.
We’ll send you return instructions.
Once we receive your item, we’ll process your refund or send your exchange within 5–7 business days.
Return Shipping:
- Within Germany: Return shipping is free
- International orders: Return shipping is paid by the customer